Pipedrive vs Close.
Different strengths. Different costs. Here’s what to weigh before you choose.
Compare the plans as well as the brands. These prices may have different billing commitments and capacity limits; they are not equivalent quotes.
| What matters | Pipedrive | Close |
|---|---|---|
| Starting point | Sales-focused CRM for managing deals, synchronizing email and automating follow-ups with a visual pipeline. | Sales CRM integrating calling, email and SMS with deal management and automated outreach workflows. |
| Listed plan | Growth | Growth |
| Base price | $24 / seat / mo · annual billing | $99 / seat / mo · annual billing |
| Pricing conditions | Monthly equivalent billed $288 per seat annually. Lite starts lower but excludes Growth email and automation capabilities; add-ons excluded. | Monthly equivalent billed annually; month-to-month Growth is $109. Calling and additional AI usage are extra. Lower tiers omit workflows. |
| Documented capabilities | crm, email, automation, analytics, scheduling | crm, email, automation, analytics |
| Free plan | No documented plan | No documented plan |
| Trial | 14 days; no credit card | 14 days; no credit card |
| Integrations | Zapier, Zoom, Lemlist, Gmail, Outlook | Google Calendar, Outlook, Zoom, Microsoft Teams, Google Meet |
| Benefits (editorial) | Growth combines pipeline management with email follow-up automation. Published seat pricing makes team budgeting straightforward. | Calling and email operate alongside lead records. Growth includes workflows and a power dialer. |
| Limitations | Annual billing requires an upfront commitment. Entry Lite pricing does not include the listed Growth automation features. | Growth seat costs add up as the sales team expands. Calling is usage-billed beyond the software subscription. |
| Typical fit (editorial) | Marketing agency, Professional services, Real estate, Local business | Marketing agency, Professional services, Real estate |
| AI, support & ease of use | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. |
| Evidence | Sources checked 2026-10-07 → | Sources checked 2026-10-07 → |
| Your next step | Visit PipedriveStandard provider link; no commission currently earned. | Visit CloseStandard provider link; no commission currently earned. |
Use-case recommendations
Consider Pipedrive when…
Growth combines pipeline management with email follow-up automation.
Check first: Annual billing requires an upfront commitment.
Consider Close when…
Calling and email operate alongside lead records.
Check first: Growth seat costs add up as the sales team expands.
Make the decision on your terms
Test your real workflow, calculate the full team and usage cost, and confirm export options before migrating. A higher advertised feature count does not necessarily create a better fit.
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