Zoho CRM vs Brevo.
Different strengths. Different costs. Here’s what to weigh before you choose.
Compare the plans as well as the brands. These prices may have different billing commitments and capacity limits; they are not equivalent quotes.
| What matters | Zoho CRM | Brevo |
|---|---|---|
| Starting point | Customer relationship management for sales teams, with contact records, follow-up activities and configurable sales processes. | Email and multichannel marketing platform with automation and sales tools for small businesses. |
| Listed plan | Free | Starter |
| Base price | $0 / mo | $9 / mo |
| Pricing conditions | Free edition supports up to three users. Paid editions have separate feature limits and regional pricing; their USD prices were not established in this review. | Starts at $9/month for 5,000 emails and up to 500 stored contacts. SMS, branding removal and Sales Essentials may cost extra. |
| Documented capabilities | crm, automation | email, automation, crm |
| Free plan | Yes, with limits | Yes, with limits |
| Trial | Paid editions offer a trial; duration not confirmed. | Not verified |
| Integrations | Not yet verified | Not yet verified |
| Benefits (editorial) | A three-person team can manage contacts without a subscription fee. Workflow automation is documented in the free edition. | Free plan provides a way to begin without a subscription. Combines marketing messages with automation and sales features. |
| Limitations | The listed free plan excludes teams above three users. Mass email and multiple pipelines require a paid edition. | Starter branding removal is a separate add-on. Email volume, contact limits and optional services affect total cost. |
| Typical fit (editorial) | Marketing agency, Professional services, Real estate, Local business | E-commerce, Professional services, Local business, Marketing agency |
| AI, support & ease of use | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. |
| Evidence | Sources checked 2026-10-09 → | Sources checked 2026-10-07 → |
| Your next step | Visit Zoho CRMStandard provider link; no commission currently earned. | Visit BrevoStandard provider link; no commission currently earned. |
Use-case recommendations
Consider Zoho CRM when…
A three-person team can manage contacts without a subscription fee.
Check first: The listed free plan excludes teams above three users.
Consider Brevo when…
Free plan provides a way to begin without a subscription.
Check first: Starter branding removal is a separate add-on.
Make the decision on your terms
Test your real workflow, calculate the full team and usage cost, and confirm export options before migrating. A higher advertised feature count does not necessarily create a better fit.
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