CRM & sales
S

Salesforce Starter Suite

Small-business CRM suite joining sales records, email campaigns and customer service case handling.

Verified core factsChecked 2026-10-09
Starter Suite

$25 / seat / mo

USD25 per user/month starting price, billed monthly or annually. Transaction fees apply; expanded marketing sends may require add-ons. Availability varies by market.

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What it helps you do

Manage leads & salesEmail marketingAutomate workflowsSupport customers
  • Lead routing and triggered follow-ups
  • Email nurture campaigns and lead scoring
  • Customer support case management

Documented product-level capabilities. Selected plan limits and add-ons still apply.

Why consider it

  • Sales, marketing and service share customer context.
  • Monthly billing is available at the published Starter rate.

Trade-offs to consider

  • AppExchange access and greater customization require Pro.
  • Transaction fees and optional add-ons are outside the base estimate.

Intended users

  • Small businesses
  • Lean sales and service teams

Best suited to

Marketing agency · Professional services · Local business · E-commerce

Editorial fit assessment, not a vendor certification.

  • Small teams combining sales and customer service

Consider another approach when

  • Teams needing Pro customization on the Starter budget

Before you commit

  • Free plan: Not verified
  • Trial: Available; duration not confirmed.
  • Documented integrations: Not yet verified
  • Ease of use and support quality: not independently tested.
  • Confirm country eligibility, languages, API permissions and regulated-industry requirements with the provider.

Sources & verification

Official website, documented features and intended users checked. Pricing basis: documented plan price.

Strengths, limitations and industry fit are editorial interpretations of official documentation; this is not a hands-on review.

Salesforce Starter Suite overview Checked 2026-10-09

Small-business audience, sales automation, email campaigns and service cases.

Salesforce small-business pricing Checked 2026-10-09

Starter USD25 per user/month, monthly or annual billing, fees and Pro differences.