Capsule CRM vs Copper.
Different strengths. Different costs. Here’s what to weigh before you choose.
Compare the plans as well as the brands. These prices may have different billing commitments and capacity limits; they are not equivalent quotes.
| What matters | Capsule CRM | Copper |
|---|---|---|
| Starting point | Relationship-focused CRM for small businesses and freelancers that combines contacts, sales opportunities and client project boards. | CRM for service businesses that connects relationship management and client delivery with Google Workspace. |
| Listed plan | Free | Basic |
| Base price | $0 / mo | $29 / seat / mo |
| Pricing conditions | Free plan allows two users and 250 contacts, with one pipeline and one project board. Automations require an upgrade; marketing is a separate add-on. | USD per seat/month on monthly billing; Basic has a 2,500-contact limit. Annual Basic is USD23 per seat/month. Taxes and fees excluded. |
| Documented capabilities | crm, projects | crm, projects, automation |
| Free plan | Yes, with limits | Not verified |
| Trial | 14 days on paid plans; no card required. | Available without a credit card; duration not confirmed. |
| Integrations | Not yet verified | Google Workspace |
| Benefits (editorial) | A small relationship database can start without subscription fees. Links client opportunities and delivery projects. | Sales opportunities and client delivery projects share one workspace. Useful for teams already handling relationships in Google Workspace. |
| Limitations | The free plan is limited to two users and 250 contacts. Workflow automation and broader marketing need additional paid capability. | Basic is limited to 2,500 contacts. Bulk email and broader workflow automation require Professional. |
| Typical fit (editorial) | Marketing agency, Professional services, Real estate, Local business | Marketing agency, Professional services, Creator & newsletter |
| AI, support & ease of use | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. |
| Evidence | Sources checked 2026-10-09 → | Sources checked 2026-10-09 → |
| Your next step | Visit Capsule CRMStandard provider link; no commission currently earned. | Visit CopperStandard provider link; no commission currently earned. |
Use-case recommendations
Consider Capsule CRM when…
A small relationship database can start without subscription fees.
Check first: The free plan is limited to two users and 250 contacts.
Consider Copper when…
Sales opportunities and client delivery projects share one workspace.
Check first: Basic is limited to 2,500 contacts.
Make the decision on your terms
Test your real workflow, calculate the full team and usage cost, and confirm export options before migrating. A higher advertised feature count does not necessarily create a better fit.
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