Capsule CRM vs Nutshell.
Different strengths. Different costs. Here’s what to weigh before you choose.
Compare the plans as well as the brands. These prices may have different billing commitments and capacity limits; they are not equivalent quotes.
| What matters | Capsule CRM | Nutshell |
|---|---|---|
| Starting point | Relationship-focused CRM for small businesses and freelancers that combines contacts, sales opportunities and client project boards. | CRM for individuals and small sales teams that centralizes contacts, deals and email/calendar activity. |
| Listed plan | Free | Foundation |
| Base price | $0 / mo | $19 / seat / mo |
| Pricing conditions | Free plan allows two users and 250 contacts, with one pipeline and one project board. Automations require an upgrade; marketing is a separate add-on. | USD per user/month on monthly billing; annual billing is USD13 per user/month. Foundation allows 100 open leads. Marketing sends, SMS and document tools can add charges. |
| Documented capabilities | crm, projects | crm |
| Free plan | Yes, with limits | No documented plan |
| Trial | 14 days on paid plans; no card required. | 14 days; no credit card required. |
| Integrations | Not yet verified | Not yet verified |
| Benefits (editorial) | A small relationship database can start without subscription fees. Links client opportunities and delivery projects. | Unlimited CRM contacts and storage support a growing address book. Email and calendar activity stays attached to sales records. |
| Limitations | The free plan is limited to two users and 250 contacts. Workflow automation and broader marketing need additional paid capability. | Foundation caps open leads at 100. Sales automation requires Pro; expanded marketing has separate charges. |
| Typical fit (editorial) | Marketing agency, Professional services, Real estate, Local business | Marketing agency, Professional services, Local business |
| AI, support & ease of use | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. |
| Evidence | Sources checked 2026-10-09 → | Sources checked 2026-10-09 → |
| Your next step | Visit Capsule CRMStandard provider link; no commission currently earned. | Visit NutshellStandard provider link; no commission currently earned. |
Use-case recommendations
Consider Capsule CRM when…
A small relationship database can start without subscription fees.
Check first: The free plan is limited to two users and 250 contacts.
Consider Nutshell when…
Unlimited CRM contacts and storage support a growing address book.
Check first: Foundation caps open leads at 100.
Make the decision on your terms
Test your real workflow, calculate the full team and usage cost, and confirm export options before migrating. A higher advertised feature count does not necessarily create a better fit.
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