Nutshell vs Capsule CRM.
Different strengths. Different costs. Here’s what to weigh before you choose.
Compare the plans as well as the brands. These prices may have different billing commitments and capacity limits; they are not equivalent quotes.
| What matters | Nutshell | Capsule CRM |
|---|---|---|
| Starting point | CRM for individuals and small sales teams that centralizes contacts, deals and email/calendar activity. | Relationship-focused CRM for small businesses and freelancers that combines contacts, sales opportunities and client project boards. |
| Listed plan | Foundation | Free |
| Base price | $19 / seat / mo | $0 / mo |
| Pricing conditions | USD per user/month on monthly billing; annual billing is USD13 per user/month. Foundation allows 100 open leads. Marketing sends, SMS and document tools can add charges. | Free plan allows two users and 250 contacts, with one pipeline and one project board. Automations require an upgrade; marketing is a separate add-on. |
| Documented capabilities | crm | crm, projects |
| Free plan | No documented plan | Yes, with limits |
| Trial | 14 days; no credit card required. | 14 days on paid plans; no card required. |
| Integrations | Not yet verified | Not yet verified |
| Benefits (editorial) | Unlimited CRM contacts and storage support a growing address book. Email and calendar activity stays attached to sales records. | A small relationship database can start without subscription fees. Links client opportunities and delivery projects. |
| Limitations | Foundation caps open leads at 100. Sales automation requires Pro; expanded marketing has separate charges. | The free plan is limited to two users and 250 contacts. Workflow automation and broader marketing need additional paid capability. |
| Typical fit (editorial) | Marketing agency, Professional services, Local business | Marketing agency, Professional services, Real estate, Local business |
| AI, support & ease of use | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. | Confirm plan-specific AI limits and support. Ease of use has not been independently tested. |
| Evidence | Sources checked 2026-10-09 → | Sources checked 2026-10-09 → |
| Your next step | Visit NutshellStandard provider link; no commission currently earned. | Visit Capsule CRMStandard provider link; no commission currently earned. |
Use-case recommendations
Consider Nutshell when…
Unlimited CRM contacts and storage support a growing address book.
Check first: Foundation caps open leads at 100.
Consider Capsule CRM when…
A small relationship database can start without subscription fees.
Check first: The free plan is limited to two users and 250 contacts.
Make the decision on your terms
Test your real workflow, calculate the full team and usage cost, and confirm export options before migrating. A higher advertised feature count does not necessarily create a better fit.
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